Electricity consumer dispute resolution

ELECTRONIC DISPUTE RESOLUTION FOR CONSUMER DISPUTES

You can submit a request/complaint about a product or service purchased from a company to the State Consumer Rights Protection Service (Vilniaus g. 25, 01402 Vilnius, email: tarnyba@vvtat.lt, phone: 8 5 262 67 51, website: www.vvtat.lt (as well as to the territorial units of the State Consumer Rights Protection Service in the regions)) – or you can fill out a request form in the Consumer Information System (CIS), or via the Electronic Dispute Resolution (EDR) platform. The EGS platform is available at: https://ec.europa.eu/consumers/odr/